Cookies policy


Software Koibox, S.L. informs users, through this notice, that they can use cookies when the user navigates through the different screens and pages of the site. During the use of our website you expressly accept and authorize the use of cookies, in accordance with our Privacy Policy.

What are cookies?

A cookie is a very small text file that a web server can save on a computer's hard drive to store some kind of information about the user. The cookie uniquely identifies the device, and can only be read by the website that sent it to the device.

A cookie is not an executable file or a program and therefore cannot spread or contain a virus or other malicious software, nor can it be longer than 4,000 characters.

What are cookies for?

The use of cookies has the sole purpose of remembering user preferences (language, country, login, browser features, usage information of our website, etc.)

By remembering your preferences we will not have to, for example, ask for your country every time you visit our website. We will know the characteristics of the computer you are using and thus we can offer you a better browsing experience. Cookies can help our website distinguish the user's browser as a previous visitor and thus save and remember the preferences that may have been set while the user was browsing the site, customize the home pages, identify which sectors of a site have been visited or keep a record of selections in a "shopping cart".

Software Koibox, S.L. You can use cookies in order to recognize users who have registered and to offer them a better and more personalized service. They can also be used to obtain information about the date and time of the user's last visit, measure some traffic parameters within the site itself and estimate the number of visits made, so that Software Koibox, S.L. can focus and adjust services and promotions more effectively.

Normally websites use cookies to obtain statistical information about their web pages. Keep in mind that we collect data about your movements and use of our website as statistical data, not personal.

Types and purposes of cookies.

Below is a list of the cookies you can find on our website and a brief description of their purpose. We assure you that none of them retain personally identifiable information about you. Some cookies personalize your visit; others remember your preferences, while others only provide us with visitor statistics.

Cookie Description Duration Source
__utma Identification of unique visitors: Used to register unique visitors for statistical and analytical purposes. 2 years Google analytics
__utmb Visitor session determination: Google Analytics uses two cookies to establish a session. If any of these two cookies is missing, another activity starts the beginning of a new session. 30 minutes Google analytics
__utmc Determination of the visitor's session: Google Analytics uses two cookies to establish a session. If any of these two cookies is missing, another activity starts the beginning of a new session. Session Google analytics
__utmz Registration of traffic and navigation sources: Used to record how you came to our website (by a Google search, a warning, etc.) and the routes you follow while browsing our site. We use this information to improve the user experience in future updates. 6 months Google analytics
_ga Identification of unique visitors: Used to register unique visitors for statistical and analytical purposes. 2 years Google analytics
_zlcmid To store the "Zopim Live Chat ID" used to identify the device for the session and for new sessions on the page. 1 year Zopim Chat
_zprivacy To store the user's preference to deactivate the "Zopim Live Chat" and cease the use of Zopim cookies. 1 year Zopim Chat

Protection safeguards

The user can configure his browser to accept, or not, the cookies he receives or for the browser to notify him when a server wants to save a cookie or delete them from his computer. You can find the instructions in the security settings in your web browser.

Examples

If you use Microsoft Internet Explorer, in the menu option Tools > Internet Options > Privacy> Settings.
If you use Firefox, in the menu option Tools > Options > Privacy > Cookies.
If you use Google Chrome, in the menu option Settings > Privacy.
If you use Safari, in the menu option Preferences > Security
You can use the “Help” section that you will find in the toolbar of most browsers to change your computer settings, however, some of the features of our online services may not work or may be more complicated to access if you reject all cookies.
Many browsers allow you to activate a private mode through which cookies are always deleted after your visit. Depending on each browser, this private mode may have different names, below you can find a list of the most common browsers and the different names of this "private mode":
  • Internet Explorer 8 and higher: InPrivate
  • FireFox 3.5 and higher: Private Browsing
  • Google Chrome 10 and higher: Incognito
  • Safari 2 and higher: Private Browsing
  • Opera 10.5 and higher: Private Browsing

Please read the help section of your browser carefully to learn more about how to activate “private mode”. You can continue visiting our website even if your browser is in "private mode", however, the user experience may not be optimal and some utilities may not work.

Software Koibox, S.L. Thank you for activating the acceptance of cookies, this helps us obtain more accurate data that allow us to improve the content and design of our website to adapt it to your preferences.