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Question Answer
How do I delete a sale? To delete a sale, go to "Cash Box"> "Search for sale", once in that window click on "search sales" to display the search engine. In the search engine you filter by the fields you want and then click on search> select the gear icon that opens a drop-down and the "delete sale" icon will appear there.
How do I edit a sale? To modify a sale, go to "Cash Box" -> "Search sale", once in that window click on "search sales" to display the search engine. In the search engine you filter by the fields you want and then click on search> to modify the sale you have to click on the cogwheels button located to the right of the sale and then on "see sale" (then you follow the same process as in a normal sale)
How do I assign the sale to another employee? Go to "Cash Box"> "Search sale", once in that window click on "search sales" to display the search engine.
In the search engine filter using the different fields and then click on search> select the sale by clicking on the gear icon on the right and then on view sale (eye symbol), there you can modify the employee next to the service as above right (and you follow the same process as in a normal sale)
How to open a "closed" cash register"? It is only possible to open a register which has already been closed if we do it on the same day that it was closed, for this you have to go to "Cash Box" and click on the big eye icon (details). Now you have to go to the end of the cash movements of the day and in the last position will be the movement related to the cash up. To reopen the register you have to click on the blue padlock icon next to that movement.
How can I print/export all the sales of the trimester? To print a summary of everything billed in a chosen date range you have 2 ways to do it:
1- In more detail: you have to go to "Cash Box" -> "Search sales". All sales that have been made appear in this window. Now click "search sale" to display the search engine. Modify the date range and click search. Once this is done you can click on export to download an excel with all sales. You can print this excel.
2- in a more generic way: you have to go to "Cash Box", open the filters by clicking on "Search Register" and select the dates you need, click search and all the registers will appear. Once this is done you can click on "export excel" to download an excel with all the registers. You can print this excel.
I made a mistake whe chosing the payment method, can it be changed? Go to "cash box"> "search sale">, if you need you can use the sales search engine that appears with the icon of a magnifying glass and says "search sale", once this step is done, all the sales listed appear and you can see a column "payment method"> there you modify the form of payment to the correct one and when its saved, the register will update and balance.
How do I print a previous ticket? To print a ticket already charged you have to go to "cash box"> click the "search sale" icon, if you need you can use the sales search engine that appears with the icon of a magnifying glass and says "search sale", once you've found the sale, to the right of the sale there is an icon with some cog wheels and if you click on it a drop-down opens and you have several options, including the option to print the ticket.
How do I change the register opening amount? To modify the opening of the box go to "cash box" -> "details" (eye icon), once that's open, the first line corresponds to the opening of the register, press the blue icon on the right "edit" and there you can modify the amount.
Can I add sales from previous dates? To enter sales from previous dates, just click on "new sale" (either from the calendar or from the client file)> and on the top right you can modify the date. Then you finish the sale and it is automatically inserted on the selected day.
How do I change the form of payment of a debt payment? To modify the form of payment of a debt payment, you have to go to "cash box" -> "details" once inside the register, you will see all the movements for that day, and there you can modify the form of payment. Once the change has been made, the register for that day is automatically recalculated.
How do I rearrange the tickets so that they are all consecutive? From "cash box"> "search sales"> at the top you can see "rearrange tickets". You will only have to write the ticket number from which you want to start rearranging the subsequent ones.
How do I modify a cash register closure or correct an imbalance? To modify a register closure amount and correct the imbalance, from "cash box" -> go to the register of the day you want to modify -> you will see a pencil icon "modify cash up of register", click on it, edit it, save it and you will have modified it.
How to print an invoice? To print an invoice you have to go to "cash box"> click the "search sale" icon, if you need you can use the sales search engine that appears with the icon of a magnifying glass and says "search sales", once you've found the sale, to the right of the sale there is an button with some gear wheels and if you click on it, a drop-down opens and you have several options, including to print the invoice. Also if the client has an email registered in their file, you can send it directly to them by clicking on "send invoice by email".
How do I send an invoice by email? To send an invoice by email you have to go to "checkout"> "search for sales", if you need you can use the sales search engine that appears with the logo of a magnifying glass and says "search for sale", once the sale is found, to the right of the sale there is a button with some gear wheels and if you click on it, a drop-down opens and you have several options, among them the "send invoice by email" option.

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