Agenda de citas

Appointments Schedule

You’ll have the option to see your agenda in different formats, you can to choose between List, Day, Week or Month. You’ll be able to see the agenda of the week and assigned appointments. By clicking on any assigned appointment on the schedule, you’ll be able to see customer data, time, duration, service, and the observations of the appointment. You can change the status of an appointment to Done, Pending, Cancelled, or Lost.

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Facebook Reservations

Facebook is currently the main channel of communication between beauty salons and their clients, on the most popular social networking site, salons can show their work with videos or pictures, present offers, create online contests and more. Give your clients and followers the possibility to reserve appointments online 24/7 enabling the acquisition of new customers, allowing you to increase your sales and save time reserved for working.

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Web Reservations

If you have a website for your hair or beauty salon, it will give you the opportunity to take advantage of our integrated schedule software and offer 24/7 online appointment booking, helping you save time, increase the possibility of gaining new clients and therefore generate more sales.

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Encuestas

Satisfaction Surveys

By activating this feature, your clients will receive a satisfaction survey 24 hours after receiving any treatment in your salon. You will have access to the answers and statistics, thus obtaining valuable information with which to adapt your business to the needs and desires of your clients.

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Ficha del Cliente

Client Tabs

The client tab or profile is linked to whole programme. In this tab you have access to personal customer data, appointment and sale history, calendar, etc. Also you can attach documents (pdf, images of any format, etc.) to the client’s tab, for example, images from before and after a hair or beauty treatment.

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Control de Deudas

Debt Management

If a client leaves a service or part of a service unpaid, Koibox's algorithm automatically generates an outstanding payment that will appear on the client's profile. The programme will remind you of the debt each time that the client goes to pay for a later service.

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Estadísticas para incrementar ventas

Statistics

The programme generates statistics for each relevant aspect when it comes to managing and boosting efficiency within your salon.
In the statistics section you’ll find valuable information that will allow you to create offers to help increase sales on slower days and send offers to clients that haven’t been to your salon in a particular amount of time, amongst other things.
Access filtered sales reports by period, customers, days of the week, gender, per employee and many more. Customers are also broken down into a number of categories such as top clients, new customers, or through the debts system.

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Marketing para centros de belleza

Marketing

By using the marketing tools offered to you in our marketing section you’ll have the opportunity to boost your sales by attracting new clients and boosting customer retention and loyalty. You can create advertising campaigns to be sent via SMS, email and newsletters, set up gift cards and even a points programme for your loyal customers. You’ll also have access to satisfaction surveys, a tool for promoting tickets and birthday reminder system amongst many other features.

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Top Cliente

Sale Statistics

Access all statistics of your salon in real time, from any device with an internet connection. Sales, clients, amounts due, products etc. Control all aspects of your business and develop sale strategies based on these statistics.

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Suppliers

Suppliers

From this section you can configure product orders to your suppliers. Once set by you, the programme will alert you of the minimum stock level so that you can send the order by email, or, if you prefer you can print it and deliver it by hand to the supplier. In addition, you can configure the programme so that the orders to your suppliers are completely automatic, saving time for you or your employees.

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Cash Box

Cash Box

You can keep track of your cash register quickly and easily. The change, inputs and outputs of cash payments, as well as the consultation of all of the sales made on that day. In your cash box (or cash register) you’ll also be able to see the amount of the each sale, time, client, service provided, and even which employee made the sale. From here, you’ll have everything under control and you can forget about having any imbalances in your register, allowing you to focus on the things that really matter

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Newsletter

Newsletter

Within the marketing section of your Koibox account, you have the opportunity to send out newsletters. You can simply edit one of our pre-made templates, or create one from scratch to add your own unique style. Then, just send it out to all or a select group of your contacts to launch generic or more personalised promotions.

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Credits

Credits

Manage your credits in the simplest way possible. Add names to the credits, prices, and any services you want included. It’s that easy! Once you’ve created a credit, if you assign an appointment to a client with a service that includes the credit, when you come to take the payment, the program will remind you automatically. Simply press the "credits" button and the price set will be discounted from the overall service price.

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Campaña SMS

SMS campaigns

From your marketing section you can configure your own marketing campaigns to be sent via SMS. You can select who you want to send the campaign to, filter by gender or by services performed with just one click.

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Settings

Settings

You can edit many different aspects of your company’s Koibox profile, products, prices, as well as the services you offer and the estimated time of completion. You can also set of the working hours of your beauty salon, plan the schedules of all your employees 6 months in advance with rotations and set holidays, integrate your Google calendar, and take control of your salon’s expenses, among many other things.

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Estadísticas de ventas

How did you hear about us?

It is very important to know through what medium your customers have found you and to be able to identify which marketing campaigns or advertising actions are the most effective. This tool will also allow you to optimize your customer acquisition channels by providing you with an easy to understand graphical chart.

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All these functions, and many more!

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